OrthoFix - Smart Knee Massager – Heated & Vibrating Pain Relief Device

Question: What exactly is this device and how does it work?
Answer: This is a battery-powered therapy device that wraps around the knee and uses modalities like heat therapy, vibration massage, and often air compression to help relieve pain, stiffness, and swelling.

Question: What are the main benefits of the device?
Answer:

• Increases Blood Circulation: Heat and vibration accelerate blood flow, promoting healing.
• Reduces Pain: Helps soothe muscle tension and joint pain (especially for those with arthritis).
• Improves Flexibility: Heat relaxes the muscles surrounding the joint, enhancing range of motion and flexibility.
• Decreases Swelling: Air compression can assist in reducing swelling and edema.

Question: Can anyone with knee pain use it?
Answer: Most people can use it (the elderly, athletes, those with chronic pain). However, always consult a doctor if you have open wounds, severe vascular diseases, implanted electronic medical devices (like a pacemaker), or if you have recently undergone knee surgery.

Question: How often and for how long should I use the massager?
Answer: Most experts recommend using it in sessions of 15 to 30 minutes, 1 to 2 times per day for the best results. Use the automatic shut-off (timer) feature on your device.

Question: What massage modes/features can I use?
Answer:

• Heat Therapy: Usually offers different temperature levels (low, medium, high). It's great for reducing stiffness.
• Vibration: Can have various speed and intensity levels. It relaxes muscles and stimulates blood flow.
• Air Compression: Applies rhythmic pressure around the knee to help decrease swelling.

Question: How should my knee be positioned when wearing the device?
Answer: Position the device so that it sits directly on your knee joint and use the adjustable velcro straps to ensure a snug, comfortable fit. Use it while sitting or reclining, not while standing or moving around.

Question: Is the device corded or rechargeable?
Answer: These smart massagers usually have a built-in, rechargeable battery (often charged via USB) for cordless convenience.

Question: What should I do if I feel pain during the massage?
Answer: The purpose of the massage is relaxation. If you feel sharp or increasing pain, turn the device off immediately and reduce the settings. If the pain persists, stop using it and consult a specialist.

Question: How should the device be cleaned?
Answer: Avoid getting the main unit wet. Wipe it with a soft, dry cloth or a slightly damp cloth. Do not use thinners, gasoline, or harsh chemicals for cleaning.

Question: Is this a medical device?
Answer: No, these products are not medical devices and are not a substitute for professional medical treatment. They are only a supportive tool for pain management and relaxation.

The preparation and dispatch time for your order is 1–3 business days. The delivery time usually varies between 6–15 days. All our products are shipped from our contracted suppliers and overseas warehouses. Therefore, delays may occur depending on your region, city, or location.